Privacy and security obligations grow every year. Compliance as a service (CaaS) turns one-time projects into steady, managed practice.

What drives compliance for Canadian businesses

– Quebec’s Law 25 for personal information of people in Quebec

– PIPEDA at the federal level, and similar provincial laws

– Contractual obligations from customers who require security standards

– Cyber insurance requirements

– Industry rules, such as payment card standards (PCI DSS) and sector regulations

– Frameworks such as SOC 2, ISO 27001, and the CPCSC for defence suppliers

What a compliance service typically includes

– Gap assessment against the relevant requirements

– Policies and procedures: privacy, acceptable use, incident response, retention

– Technical controls: MFA, encryption, logging, backup, and patching

– Risk and privacy impact assessments

– Incident registers and breach procedures

– Vendor and cloud provider reviews

– Staff training

– Evidence collection for audits and customer questionnaires

– Regular reviews and reporting

Why ongoing matters

– Systems and vendors change

– Staff turn over

– New regulations and customer demands appear

– Evidence needs to be current when an auditor or customer asks

What a service can’t do

Compliance is a shared responsibility. The provider can build and maintain controls, but your leadership decides risk, owns decisions, and must follow the procedures. Legal interpretation belongs with qualified legal counsel.

Choosing a provider

– Experience with your specific requirements

– Clear deliverables and responsibilities

– Technical capability to implement controls, not just write documents

– Transparency about what’s included

Start with the basics

Know what personal data you hold, secure it, document your practices, and prepare to respond to incidents.

DBR Soft helps businesses build and maintain practical compliance programs. Contact us for more information.