Author: David Botero
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Low-code and no-code platforms allow people to build applications, forms, and workflows using visual tools instead of traditional programming. The difference – No-code: entirely visual, aimed at business users – Low-code: visual building plus the option to add custom code for complex needs Popular examples – Microsoft Power Platform (Power Apps, Power Automate, Power BI)…
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Linux is a family of operating systems widely used for servers, web hosting, and appliances. It isn’t right for every task, but it’s a strong option in many. Where Linux fits well – Web servers and hosting – Databases – File and print services (Samba) – Network services: DNS, DHCP, proxies, and firewalls – Containers…
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Virtualization lets you run many servers on a smaller number of physical machines. Three platforms come up most often for small and mid-sized businesses. Microsoft Hyper-V Included with Windows Server. Familiar to Windows administrators and integrated with Active Directory and Microsoft tools. – Strengths: low additional cost, good Windows integration, solid clustering and replication –…
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For years, remote access meant a VPN that connected a laptop to the office network. That model is showing its age. How a traditional VPN works After signing in, the user’s device joins the internal network and can often reach many systems. If an attacker steals credentials or compromises the device, they may move freely…
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Data loss prevention (DLP) tools detect and control the movement of sensitive information such as credit card numbers, personal data, and confidential documents. What DLP can do – Detect sensitive content in emails, files, and chat messages – Warn users before they share it – Block or encrypt risky transfers – Prevent copying to USB…
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Anyone can send an email that claims to be from your domain. SPF, DKIM, and DMARC help receiving servers decide whether to trust it. SPF (Sender Policy Framework) A DNS record listing which servers are allowed to send email for your domain. If a message comes from a server not on the list, it fails…
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Email remains the main route for phishing, malware, and fraud. No single tool stops everything, so use layers. Layer 1: Filtering A secure email gateway or built-in protection (such as Microsoft Defender for Office 365) scans incoming mail for: – Spam and bulk mail – Malicious attachments (using sandboxing) – Dangerous links (checked when clicked,…
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Many businesses assume that data in Microsoft 365 is automatically backed up. It isn’t, at least not in the way most people expect. Shared responsibility Microsoft is responsible for keeping its service available and its infrastructure protected. You are responsible for your data, including recovering it from user error or attack. Microsoft’s own service agreement…
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Backup software decides how fast and how completely you can recover. Features and pricing change often, so focus on the approach first. Main categories – Image-based backup of servers and virtual machines. Veeam is widely used for Hyper-V and VMware environments, with strong recovery options. – All-in-one backup and protection. Acronis combines backup with security…
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Behind every responsive IT provider is a system that organizes requests, time, contracts, and invoices. That’s a PSA, or professional services automation platform. What a PSA includes – Ticketing: logging and tracking every request – Dispatching and scheduling: assigning technicians and appointments – Time tracking: recording work performed – Contract and SLA management: what’s covered…