Author: David Botero
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You arrive at work and files won’t open. A message on the screen demands payment. Your stomach drops. What you do in the next hour can decide whether this is a bad day or a business-threatening disaster. Here is a practical checklist. Minutes 0–10: Contain Disconnect affected devices from the network. Unplug the network cable…
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Quebec’s Law 25 (formerly Bill 64) modernized the province’s private-sector privacy rules. It was phased in between 2022 and 2024, and it applies to most businesses that collect or use personal information about people in Quebec, including businesses located elsewhere. This article is general information, not legal advice. Consult a lawyer for your specific situation.…
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If your IT strategy is “call someone when something breaks,” you already know the cost: lost hours, frustrated staff, and a nagging worry about what you haven’t noticed yet. A managed service provider, or MSP, exists to change that. What an MSP actually does An MSP is an external company that takes ongoing responsibility for…